FAQ

  • Q: Can I Use The App When My Device Is Not Connected To The Internet Or 3G / 4G or Wifi Is Not Avaialble?
    Yes
  • Q: Can I Add Or Remove Clerks From My Account?
    Yes. When A Clerk Is Removed, Their Reports Are Stored Under Primary Users Account Details, So All Reports Are Always Available To You
  • Q: Can I Produce A Report Without Having Credits In My Account?
    Yes You Can Preview A Report, But Not Finalise Or Distribute It
  • Q: How Are Credits Added To An Account?
    Two Methods:
    a. By Purchasing Via the i-propertyreport website
    b. Bulk Purchase With Massive Discounts Of Up To 40%

    Click Here And Let The Support Team Know Your Requirements Or Call 07917 033 552
  • Q: How Many Reports Can I Produce Per Day / Week / Month / Year?
    Unlimited As Long As You Have Credits In Your Account
  • Q: How Are Credits Added To An Account?
    Two Methods:
    a. By Purchasing Via the i-propertyreport website
    b. Bulk Purchase With Massive Discounts Of Up To 40% Click Here And Let The Support Team Know Your Requirements
    Put link to contact us page
  • Q. What Operating Systems Does The App Work On?
    Apple IOS & Andriod
  • Q: What Devices Does The App Work On?
    Any Smart Phone Or Tablet Whose Operating System Is Apple IOS Or Android
  • Q: Does The App Work Anywhere In The World?
    Yes – All Your Need Is An Internet Connection
  • Q: Can I Edit / Control My Account Administration Area Remotely?
    Yes – From Any Location With An Internet Connection
  • Q: Will I Loose Data When A Report Is Being Transferred / Uploaded From The Smart Device To The Server If The Internet Signal Is Weak Or The Signal Is Lost?
    No – We Have In Place A Number Of Checks & Balances To Ensure Data Is Never Lost
  • Q: Can A Report Be Erased From The Server?
    No – Once Finalised A Report Can Only Be Edited. After 14 Days Post Finalisation The Report Is 100% Locked And Cannot Be Edited Ever
  • Q: Can A Finalised And Or Locked Report Be Copied?
    Yes – The Original Report Can Be Copied To Make Any Other Type Of Report, With Or Without Original Photos. This New Report Is 100% Editable
  • Q: Will All My Clerk And Client Details Be Copied Into i-document When I Sign Up For A Subscription to i-document?
    Yes – No Need To Re-Enter Any details
  • Q: How Many Smart Devices Can Be Connected To My Account?
    Unlimited
  • Q: Is i-propertyreport The Best Lettings Industry Property Report App In The World?
    Yes! But What Do You Think? click here